Crisis and risk communication

Training Course
International Center for Emergency Preparedness Training, Disaster Management) (INTER-CEPT)
23 Apr - 27 Jul 2012

Course Purpose

To present the different forms of communication proficiencies that are likely to be expected of a practicing emergency manager or department/office of emergency management employee during the course of their duties.

Course Goals

• To empower participants with the knowledge required to effectively plan and perform a disaster preparedness campaign, and to understand the additional sources of technical assistance and guidance that exist to help them to perform this task.
• To provide participants with a functional knowledge of the various forms of communication required in crisis and emergency situations, and an understanding of the skills, resources, and other requirements they will encounter in managing the communication needs of the event.

Course Objectives

Upon completion of this course, participants should be able to:

• Define communication in the emergency management context, and explain the pre- and post-disaster communication requirements of the emergency management organization
• Identify and explain the three goals of risk communication
• Explain how risk communication positively impacts community risk and vulnerability
• Identify and describe the steps involved in planning and conducting public disaster preparedness campaign
• Develop a risk communication strategy, and explain how a risk communication effort is evaluated
• Explain the principles of a successful crisis communication strategy
• Describe each of the different crisis communication audiences
• Explain how an emergency management organization can work with the media, and how such a relationship can benefit both parties

Additional information

How to register

Email to Dr Dache Martin at


Information Management, Media

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